iTOD is an IT On Demand firm, headquartered in Atlanta, Georgia, iTOD is flexible and responsive, to our customers by providing them with live IT Support with exceptional customer service. iTOD uses a solutions approach that is quality driven, customer-centric, and in which the customer satisfaction is the end goal.
iTOD uses leading edge technology and best-of-industry skills that is applied to identify and execute a fitting solution to resolve the client’s issue in the most cost effective way.
iTOD’ s intangible resources, such as our ability to relate to customers regarding their needs and wants, management style, corporate culture and commitment differentiates us from our competitors and contribute towards the development of a sustainable competitive advantage.
iTOD is committed to the fair and ethical treatment of employees and stakeholders. We thrive on being a responsible corporate citizen and fulfilling our obligations as an integral member of society. Our business decisions give appropriate weight and consideration to social and environmental impacts.
Through implementation of the company values, we believe that we are able to attain our goals and objectives for the benefit of all concerned, in particular, the communities in which we will operate.
iTOD is built on the assumption that the management of information technology for business is like legal advice or accounting, in that it is not inherently a do-it-yourself prospect, and requires outside expertise to install and implement it. Consumers need to find quality, live IT support that is both professional and swift. They need to feel comfortable and secure that their computer issues will be resolved in a timely manner. This is who we are!
iTOD is a solution provider. We will serve our clients as trusted allies, providing them with the loyalty they seek at a price they can afford. Many of our consumer issues are critical in nature to them, so we give our clients the assurance that we will be there when they need us, as we are a 24/7 operations and we are always “Ready To Work”.
The above is well summarized in our mission statement which is as follows:
“iTOD is dedicated to leveraging emerging technologies to provide the highest level of quality, live, on demand support where IT issues lives.”